Home » GM service facilities now engaged on Teslas, says Mark Reuss

GM service facilities now engaged on Teslas, says Mark Reuss

GM spent its Investor Day 2022 in New York Metropolis touting how its EV investments over the previous few years are starting to indicate the fruit to return. Presentation slides for automaker president Mark Reuss marketed the Chevrolet Bolt being the primary mass-market EV, manufacturing plans for a million EVs in 2025, “clear VIN-level pricing” on a brand new digital retail platform, and the arrival of a battery-electric Silverado pickup with a 20,000-pound towing capability. One other few slides veered left into wholly shocking territory: Reuss stated GM seller service facilities have made “11,180 repairs on Teslas” since 2021. Barron’s first reported the information. 

Past the quantity and the make, nearly every thing else in regards to the declare is unknown. Most significantly, we do not know the character of the repairs, and we suspect they are not too concerned. Identical to newer autos from legacy OEMs more and more require proprietary diagnostic instruments and trendy ECUs are being locked down, it is stated advanced fixes for Tesla powertrains want entry to the carmaker’s Storage Instruments server to tug codes and run self exams. And when even Tesla is having hassle getting components for its vary, there is no motive to assume GM might or would. Tesla did start promoting two subscriptions to service, restore, and diagnostic software program final yr. It is doable GM sellers have gotten in on that, however we’re solely guessing. GM techs could be restricted to fixes like suspension work, brake jobs, tire rotations, and fluid flushes. GM hasn’t responded to inquiries from numerous retailers.

Though Reuss referred to as the brand new foray “a rising enterprise for us,” the ancillary advantages are way more essential than the income proper now. GM will get to wag an “I advised you so” finger at startup EV automakers unable to compete with a nationwide community of 1000’s of service facilities. The vast majority of feedback we have learn from Tesla homeowners scoff on the concept of taking their vehicles to a GM seller for any motive. However one commenter at Teslarati wrote, “True story — a rock broke the coolant hose main into my Mannequin 3’s battery pack. Tesla’s resolution? Exchange your entire battery pack at a price of $16,000. They even refused to supply an upgraded Mannequin 3 battery pack. I obtained a legacy battery with a 300m vary. I’d welcome third celebration restore retailers like GM.” Bragging is all the time double-edged, although, one other commenter writing, “Which GM dealerships are repairing Teslas? I’ve a GMC Sierra Hybrid which wants some work, and I’ve talked with all 4 of my native sellers and been advised with various levels of directness that they’d fairly not work on it. Possibly certainly one of these GM sellers who likes to work on Teslas could be keen to work on my GM product too?”

Even higher for GM, Tesla homeowners ready for his or her vehicles to be completed will doubtless take a gander across the showroom to peruse GM’s electrical choices, which Reuss admitted “[is] a giant deal for us.” 

Tesla CEO Elon Musk might be too busy along with his new social media community to fret about what a tiny variety of Tesla homeowners are doing, however he is aware of the service difficulty is urgent. He tweeted in June of this yr, “Engaged on Tesla North American service. Purpose is 2/3 of vehicles obtain same-day service, no wait.”

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Supply By https://www.autoblog.com/2022/11/19/gm-servicing-tesla-cars/