ComplyAuto rolls out encryption tool for dealers collecting NPI | Auto Remarketing Subprime News

Saying “just text it to me,” might be OK when asking for something harmless from a friend or family member.

But asking potential vehicle buyers to send non-public information (NPI) over text messages, emails and other insecure methods to dealership salespeople can create plenty of problems.

To help, ComplyAuto introduced an encryption tool last week, so dealers no longer have to worry about salespeople storing sensitive customer information on their personal devices.

ComplyCrypt is designed to improve the process of collecting NPI such as driver’s licenses, bank statements and proof of income and residence.  The company highlighted ComplyCrypt can creates a unique, secure, and encrypted online portal for the dealership where customers deposit their information.

Then specified dealership employees can access this repository to download the documents and process them as required. The portal will then automatically delete the information when there is no longer a need, therefore respecting data minimization processes to keep the dealer safe.

“Addressing the age-old issue of unsecured data transmission in dealerships, we’ve developed an easy-to-use encrypted messaging tool. It’s designed to overcome the cost, usability, and adoption challenges that exist with other tools, and is currently free for dealers in over 30 states,” ComplyAuto CEO Chris Cleveland said in a news release.

The company mentioned ComplyCrypt is for more than just salespeople.

Whether the dealer is managing service loaners and rentals, or handling internal communications requesting NPI, ComplyCrypt can secure all of this NPI to satisfy encryption in-transit requirements of the FTC Safeguards Rule while also providing a better experience for the customer.

Furthermore, ComplyAuto said the tool also can protect dealerships with a real-time detection feature. If staff send sensitive information through insecure channels, such as regular email, the tool immediately alerts an administrator, ensuring compliance with federal and state laws.

“ComplyCrypt stands alone as the only encrypted messaging tool that ensures its usage by staff. Too many dealers waste resources on solutions that can’t guarantee actual use. With ComplyCrypt, you invest in certainty,” Cleveland said.

Furthermore, the company highlighted ComplyCrypt can be used without having to install additional apps, create phone shortcuts or “jump through unnecessary hoops.”

Salespeople scan a QR code that takes them to the dealership’s custom URL, generate a unique file request link to the encrypted online portal, and send the URL to the customer.  Salespeople will automatically be notified when the customer uploads their documents and after downloading them, the NPI deletes itself.

To learn more about ComplyCrypt or ComplyAuto’s full suite of dealer tools, visit, send an email to [email protected], or call (661) 214-9760.

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