On this episode of Auto Professionals On The Highway, Joe Keene and Jacqui Van Ham go to Curt Massoll at Curt’s Service in Oak Park, MI.
Since 1981, Curt’s Service has offered a relaxed, responsive, and clear atmosphere for high quality auto restore in Oak Park, MI, and the Metro Detroit space. This “people-focused” store has ASE Licensed Technicians with in depth coaching to offer a proactive method with regards to buyer car wants.
Massoll says his store, initially a small five-bay facility is now an expansive 15-bay store with heated flooring and in-ground lifts and alignment racks. Consolation is necessary; security is paramount. Waste oil is used to move the store and run the boiler for the ground heating system, whereas the lifts are powered with water and air stress. “If there’s ever an issue (with a raise’s hydraulics), you don’t have to fret about oil stepping into the bottom,” Massoll says. “We figured that they had been going to be within the floor a very long time, so let’s get one thing that’s newer know-how and develop from that.”
Curt’s Service prides itself on using state-of-the-art diagnostic know-how and the best auto restore accreditations in an open, trustworthy ambiance. Massoll says his secret to success is straightforward. “I believe the most important factor is having good staff working for you – good techs, good service advisors and individuals who like their jobs and love to return to work on a regular basis.”
Massoll tells Joe and Jacqui that he believes in coaching and hiring the “proper” individuals, whether or not they have an automotive background or not. He works with native colleges to indicate off the store to potential future techs, explaining that the automotive trade isn’t all about being soiled or getting grease in your arms. This people-first angle has earned his store extraordinarily favorable opinions for its restore, upkeep, and tuning of European, Asian, home, and specialty automobiles, together with BMW, VW, Audi, and Mercedes; Honda, Toyota, and Hyundai; in addition to hybrid auto restore and upkeep; and efficiency auto tuning.
Massoll says he’s assured in his store’s skills. “Nothing actually retains me up at night time,” he admits. “I similar to doing issues the best manner – you don’t have an issue going to sleep. It’s necessary to care for the client and your staff – once more, I wouldn’t be right here with out the nice individuals round me.”
Auto Professionals On the Highway showcases tales of automotive aftermarket service professionals. All through the sequence, introduced by ShopOwner in collaboration with our sister model TechShop – Gear, Instruments & Provides, viewers comply with the Auto Professionals into restore retailers as they converse with store house owners and technicians about their challenges, their tales and their values.
This episode is sponsored by Autolite.
New episodes might be accessible month-to-month.
Supply By https://www.aftermarketnews.com/auto-pros-check-out-curts-service-in-motor-city/